The size or color of the item I have received doesn’t match the item I ordered, what should I do? Eleanor Updated March 23, 2022 14:53 In order to respond to your query, please email Customer Service via the contact form (Contact us via email). We will get back to you as soon as possible to offer the right solution for your claim. Related articles How do I return one or more articles? Is the postage free on returned items? Can I exchange an item? Can I return my order from the pick up point it was delivered to? Can I return items from different orders in the same parcel? Comments 0 comments Please sign in to leave a comment.