My order is still in preparation, what does it mean? Eleanor Updated November 08, 2021 11:22 Preparation times are 2 working days, except orders placed with express delivery before 10 am (Monday to Friday) are processed the same day. You will receive a confirmation email with a tracking number once the order is dispatched. Related articles What are the delivery times? How do I change or cancel my order? How can I get my order quickly? How do I know that my parcel is available at the pick up point? Deliveries POST BREXIT Comments 0 comments Article is closed for comments.