If you receive a product which you did not order, please contact our Customer Service, who will advise you of the next steps to take.
Articles in this section
- How do I return one or more articles?
- How long do I have to return my order?
- Can I exchange an item?
- Is the postage free on returned items?
- What should I do if I have received a damaged or defective product?
- What should I do if I receive a product other than what I have ordered?
- Are the shipping costs attached to my order refunded if I return it?
- When will I be reimbursed for my return?
- Do I get longer to return my order during the Christmas period?
- Can I return my order from the pick up point it was delivered to?