For your Christmas purchase, you have up to 60 days after receipt to partially or completely return your order for all orders placed after the 1st of December. In order for your return to be processed, the items must be returned in their original condition with labels and bar codes (not worn and not washed).
Articles in this section
- The size or color of the item I have received doesn’t match the item I ordered, what should I do?
- How do I return one or more articles?
- Is the postage free on returned items?
- Can I exchange an item?
- Can I return my order from the pick up point it was delivered to?
- What should I do if I have received a damaged or defective product?
- I’m not happy with the item I ordered, can I exchange it in one of your shops?
- Are the shipping costs attached to my order refunded if I return it?
- Do I get longer to return my order during the Christmas period?
- Can I return items from different orders in the same parcel?