You can track the delivery of your order using a link that will be sent to you as soon as the parcel has left our depot (the link will be active within 24 - 48 hours). You simply need to click on this link to track your parcel in real time.
Articles in this section
- Can my delivery address be different from my billing address?
- How can I change my delivery address?
- How can I track the delivery of my order?
- How do I know that my parcel is available at the pick up point?
- How long is my parcel kept at the pick up point?
- I chose a pick up point for the delivery of my parcel. It has been delivered to another pick up point. Why?
- How do I collect my parcel from the pick up point?
- Can someone else collect my parcel from a pick up point?
- What should I do if I am not present for the delivery of my order?
- My pick up point is closed, where will my parcel be delivered to?