Can I order over the phone?

Yes, you can order over the phone if you would like some help and advice before your finalise your order. If you would like to place your order through one of our advisers, contact our Customer Service on:

• +352 2786 21 57 (LU)
• +32 78 480 543 (BE)
• +43 720 817 798 (AT)
• +41 27 588 00 59 (CH)
• +351 308 807 703 (PT)
• +358 2 480 90162 (FI)
• +45 78 76 17 83 (DK)
• +353 76 888 6268 (IE)
• +44 808 164 1405 (UK)
• +31 85 8887 397 (NL)
• +39 049 7360195 (IT)
• +34 518 900 209 (ES)
• +49 89 120 895647 (DE)
• +33 9 87 67 94 38 (FR)

Our opening hours are as follows (excluding French bank holidays):
• From Monday to Thursday: 9:00am - 12:30pm / 1:30pm - 6:00pm (GMT+1)
• Friday: 9:00am - 12:30pm / 2:00pm - 4:15pm (GMT+1)
Please note, to place your order by phone you will need the following information:
• the 16 numbers on your bank card;
• the expiry date of your card;
• and the CVC number (the last 3 numbers on the back of your card).
We will also ask you for your 3D Secure password to authenticate and finalise your payment (see What is 3D Secure?).