Please provide a proof of postage so that our Customer Service can process the refund promptly (via the credit card used to place the online order - payment to bank approximately 3 working days). Please allow 10 days from the receipt of your parcel at our warehouse for the refund to be processed.
Articles in this section
- How do I use a credit note?
- My order was partially or completely cancelled and I used a credit note to pay for my purchases online.
- How will my order be refunded if I used a credit note to pay for it?
- I haven’t received my refund, what should I do?
- How quickly will I receive my refund?
- My return wasn’t refunded, what should I do?
- I still haven't received my refund, what should I do?
- Can I use my credit note issued in one of your shops online?