Your return cannot be made through the pick up point that your order was delivered to. The goods must be returned by post (carrier of your choice). We remind you that you are responsible for the postal charges.
Articles in this section
- How do I return one or more articles?
- How long do I have to return my order?
- Can I exchange an item?
- Is the postage free on returned items?
- What should I do if I have received a damaged or defective product?
- What should I do if I receive a product other than what I have ordered?
- Are the shipping costs attached to my order refunded if I return it?
- When will I be reimbursed for my return?
- Do I get longer to return my order during the Christmas period?
- Can I return my order from the pick up point it was delivered to?