The processing time is about 10 days from receipt of your return, but we do everything possible for you to be refunded promptly. During sales and promotional periods, the processing time may be slightly longer.
Articles in this section
- How do I return one or more articles?
- How long do I have to return my order?
- Can I exchange an item?
- Is the postage free on returned items?
- What should I do if I have received a damaged or defective product?
- What should I do if I receive a product other than what I have ordered?
- Are the shipping costs attached to my order refunded if I return it?
- When will I be reimbursed for my return?
- Do I get longer to return my order during the Christmas period?
- Can I return my order from the pick up point it was delivered to?