The processing time is about 10 working days from receipt of your return, but we do everything possible for you to be refunded promptly. During sales and promotional periods, the processing time may be slightly longer.
Articles in this section
- Return Policy
- I haven’t received my refund, what should I do?
- How quickly will I receive my refund?
- How do I use a credit note?
- Can I exchange an item?
- When will I be reimbursed for my return?
- What should I do if I receive a product other than what I have ordered?
- The size or color of the item I have received doesn’t match the item I ordered, what should I do?
- Can I return my order from the pick up point it was delivered to?
- Are the shipping costs attached to my order refunded if I return it?