When you receive your parcel, if you are not completely satisfied with your order, you can partially or totally return it within the 30 days after receipt.
Articles in this section
- The size or color of the item I have received doesn’t match the item I ordered, what should I do?
- How do I return one or more articles?
- Is the postage free on returned items?
- Can I exchange an item?
- Can I return my order from the pick up point it was delivered to?
- What should I do if I have received a damaged or defective product?
- I’m not happy with the item I ordered, can I exchange it in one of your shops?
- Are the shipping costs attached to my order refunded if I return it?
- Do I get longer to return my order during the Christmas period?
- Can I return items from different orders in the same parcel?