Payment, Promos and Gift Cards

Payment

• Payment methods and security
• Is online payment on your site totally secure?
• What is 3D Secure?
• I need a security code to validate my payment, do I receive it from this site or my bank?
• I’m using my credit or debit card to pay, when will the money be taken from my account?
• Are my bank details saved?

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PayPal

• What is payment via PayPal?
• Can I pay for my order via PayPal?
• I’m using PayPal to pay, when will the money be taken from my account?

Apple Pay

• How do I pay for an order using Apple Pay?

Promos

• How do I get a promo code?
• How do I use a promo code?
• Why doesn’t my promo code work?
• Can I use an online promo code to make a purchase in a shop?

Gift Card

• How do I use a gift card in your retail shops?
• How will my order be refunded if I used a gift card to pay for it?
• My order was partially or completely cancelled and I used a gift card to pay for my purchases online.
• Can my gift card be refunded?